Operational Care

Your operation, always supervised.

An operations team behind your restaurant. Without growing your payroll.

The service

It's not hiring a consultant.
It's hiring a system.

Operational Care is how Broken Table maintains continuous supervision of your operation — without you having to hire an executive chef, an operations director or an additional manager.

Every visit follows the same protocol. Every audit generates the same report. Every action is documented. The result is an operation that improves consistently — whether or not the owner is present.

What changes

Before

Your chef when you need one. Punctual vendor. Visible. Dependent on who shows up.

Now

Your operation, always supervised. Continuous service. Systematic. Independent of who executes the visit.

How it works

Three phases. One continuous system.

01

Initial diagnosis

The first visit is a full audit: kitchen, inventory, food cost, team, processes and menu. The result is a clear map of where the operation is losing money and efficiency.

02

System + periodic visits

Controls are installed: standardized recipes, inventory protocols, audit format. Periodic visits execute the protocol and generate the owner report.

03

Documented continuous improvement

Every audit cycle leaves a history that allows comparing the operation over time. Improvements are measured, documented and adjusted based on real data.

What's included

The complete service.

  • Periodic visits with Broken Table protocol
  • Formal audit with owner report (< 24 h)
  • Recipe standardization with weights and photos
  • Food cost and inventory control
  • Ongoing team training on every visit
  • Digital operation history
  • Direct access to the Broken Table team
  • COSTIQ integration (optional)
Plans

Tailored to each operation.

Essential

2 visits/month + monthly audit + report. For operations ready to start measuring and documenting.

Standard — most popular

4 visits/month + biweekly audit + report + weekly KPI tracking.

Intensive

Weekly presence + continuous audits + real-time food cost management with COSTIQ.

Pricing depends on operation size and location. Book a free diagnosis.

Broken Table Collective

Behind the service there is a methodology.

Operational Care doesn't depend on a single consultant. It depends on the Broken Table methodology — an operational standard shared by all Collective professionals. The service is consistent regardless of who executes the visit.

BTC

Broken Table Collective

Meet the Collective →

Your operation deserves a system, not a person.

The initial diagnosis is free. We talk, audit and tell you exactly what's happening in your operation.

Book a diagnosis → See all services